Melody’s | Privacy Policy

Who we are

Our website address is: folkharp.com

Comments

Comments are accepted on product reviews only.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Contact forms

Used so that we may ship orders to your address and contact you if needed.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

We do not share your data.
How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

We use Stripe for payment, analytics, and other business services. Stripe collects identifying information about the devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection. You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy.

Downloadable Product Information

Here at Melody’s we offer a wide array of music books and accessories.  In the music book category, you may have a choice between PDFs (or MP3s) and paper books. If there is a choice, you are required to click either the paper version or PDF version before you can put an item into your cart. There should be no shipping charge for download music.  If there are physical products in your cart at the same time, your total will reflect shipping for those physical items.

Products that are download only will have a narrow blue banner toward the top of the description.   Products that are only available as physical/paper will not have a choice for you to make in order to add to your cart, nor will they have the narrow blue banner signifying download only.

After you check out, you are directed back to your receipt where you can download your music. Also, you will receive an email thanking you for your order with links that will take you to your downloads. Please add melodytradmusic@gmail.com to your approved e-mail list. If you do not receive an e-mail within a few minutes after you place your order, check your spam folder.

If you created an account with us, you can also find your downloads by going to “My Account” and clicking on the “Downloads” link.  We highly recommend that you create an account so that you can refer to your order history whenever you want.

Depending on your computer settings, when you click on your download link, 1 –  it may open automatically, 2 – it may go into your “downloads” folder, or 3 – your computer may prompt you to “save as”. 

If you have a problem with your downloads, please contact us at MelodyTradMusic@gmail.com  for assistance. Because our website contains so many titles, on occasion we have overlooked uploading a PDF here or there.  When you notify us of this, we make the correction immediately.  Please note that downloads are not “returnable.”

PDF DOWNLOADS

Depending on your computer settings, when you click on your download link, 1 –  it may open automatically, 2 – it may go into your “downloads” folder, or 3 – your computer may prompt you to “save as”.  If you can’t find your PDF, look in your “downloads” folder first.  The title of the PDF may not match the title of the book, so you may want to change the title to what you will remember. After you have located your download, please either remember that it is in your “downloads” folder, or better yet, move it to another folder on your computer with a name that you will remember.

Your respect of the copyright laws will help support the musicians and arrangers who created this music, and will encourage more harp music to be produced in the future. Please do not make multiple copies to pass on to others. You can help keep downloadable harp music viable and available by encouraging your students, friends, and relatives to purchase their own copies. Thank you for your assistance in this endeavor.

mp3 DOWNLOADS

On our website, folkharp.com, we offer a wide selection of paper and download music. We were always in a quandary about publications having several parts, or that include sound files. After realizing that we can place multiple files into one folder and “zip” it up, we are now able to offer book + cd options.

What we do: sound files and the PDF book are placed into a folder and zipped. The zipped folder is inserted into the product on the back end of the web site.

What you receive: after you purchase, you receive a zipped folder. This is a folder that literally has a picture of a zipper on it, indicating there is more than one document in the folder.

What you do with it: Generally by double clicking on the folder, it automatically opens up. The challenge lies in whether or not you have a program that unzips these folders. If you do, it is as simple as double clicking and the contents are revealed. Alternately, you can right click on the folder, which brings up choices, one of which is “open with” – you then click on your unzip program.

If you don’t have a program to unzip your files you’ll have a challenge! Recently I bought a small laptop for my zoom lessons. This laptop did not come with winzip, or any other kind of program that unzips these folders. The computer kept wanting me to purchase winzip for $29.  I found another program that does a great job, and it is free. 7-zip unzips all my compressed (zipped) folders! It is open source and you can find out more here:https://www.7-zip.org/

We hope all this information is helpful to you.

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